Reference

Terms That Govern Your ok300 Account

Before you open an account or make a deposit via bKash, Nagad, or Rocket, these terms set out what you agree to and what we commit to in return.

Account eligibility appliesbKash, Nagad, Rocket wallet rules includedJurisdiction-dependent accessWe update terms when rules changeContact us if anything is unclear
ok300 Terms That Govern Your ok300 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear, or you want to dispute how a term was applied to your account, our support team can walk you through it. You can reach us via live chat directly from your account dashboard, by email for formal written queries, or through our Telegram channel for quicker back-and-forth. Response times vary by channel and volume, so for urgent account matters use live chat first.

Team online

Live Chat

Open the chat icon from your account dashboard. Available for account and terms queries. Fastest route for anything that needs a quick answer.

Email Support

Send a written query to our support address for formal disputes or detailed terms questions. We respond in the order received.

Telegram Channel

Reach the Bangladesh support team on Telegram for back-and-forth clarification on wallet rules, account limits, or terms wording.

HOW WE ENFORCE THIS

How ok300 Applies These Terms Fairly

We apply these terms consistently across all accounts. If a rule affects your wallet balance or payout, we document the reason and you can request an explanation via live chat or email. Your account data is held securely and we do not share it with third parties except where required to process your bKash, Nagad, or Rocket transaction. You can request a copy of your account activity or ask us to close your account at any time by contacting support.

Account Data Security

Your account details and wallet data are stored with encryption. We share information only where needed to complete a bKash, Nagad, or Rocket transaction.

Dispute Documentation

Every decision affecting your balance is logged. Request an explanation through live chat or email and we will walk you through the specific clause that applied.

Account Closure Rights

You can ask us to close your account at any time. Contact support, confirm your wallet identity, and we process the closure with any remaining balance returned to your registered wallet.

Terms Revision Notice

We post a revision date at the top of this page whenever terms change. Check back before making a significant deposit or withdrawal if you want the current version.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering your account rights, wallet rules, and what to do if something does not look right.

Yes. When you fund your account via bKash or Nagad, both our terms and the respective wallet provider's rules apply. Name matching and transfer limits set by the wallet remain in effect.

We post the revision date at the top of this page. Continuing to use your account after a revision counts as acceptance. If you disagree with a change, contact support to close your account.

Access depends on your local law and eligible region. These terms do not override or interpret local legislation — check whether online account activity is permitted where you are before proceeding.

Contact support via live chat or email and quote the transaction reference. We document every decision affecting your balance and will explain the specific clause that applied to your case.

We share wallet data only where needed to process your Rocket, Nagad, or bKash transaction. We do not sell or pass your details to unrelated third parties.

Reach us on live chat or email, confirm your registered wallet name, and request closure. Any remaining balance is returned to the wallet linked to your account after verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.