Reference

How ok300 Handles Your Personal Information

This privacy policy tells you exactly what data ok300 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyNo third-party data sellingYour right to request data deletionJurisdiction-dependent access
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ok300 How ok300 Handles Your Personal Information
HOW WE PROTECT DATA

Security, Retention and Your Account Privacy

Data protection at ok300 is not a checkbox — it is part of how the account system is built. SSL encryption covers every login, every deposit confirmation, and every withdrawal request, so data moving between your phone and our servers is not readable in transit. Account access uses a one-time password flow on login, which means someone who knows your password still cannot get in without your registered phone. We keep your data only as long as your account is active or as long as we are required to under applicable law. When that period ends, personal records are deleted or anonymised.

SSL Encryption

Every session — from your first login to your most recent bKash deposit confirmation — runs over SSL. Your data is encrypted end-to-end while it travels.

OTP Account Access

Login requires a one-time password sent to your registered mobile. This stops unauthorised access even if your password is compromised.

Data Retention Limits

We do not hold your personal data indefinitely. Records are reviewed and removed once the operational or legal reason for keeping them no longer applies.

Your Right to Request

You can request a copy of your data, ask for corrections, or ask us to delete your account record. We handle these through our support channels, subject to verification.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to know what data we hold, ask for a correction, or request deletion, you can reach our support team directly. We keep a dedicated channel for privacy-related requests so your query goes to the right person without delay. Response times depend on the complexity of your request and your region.

Team online

Live Chat

Open the chat widget from any page in your account. Privacy requests are flagged separately so they reach the data team, not the general queue.

Email Support

Send your data request to our support email. Include your registered account detail so we can verify your identity before acting on the request.

Account Settings

Some data preferences — like cookie consent and marketing contact — can be updated directly from your account settings without contacting support.

Common Questions About Your Privacy at ok300

These are the questions we get most often about how ok300 manages personal data, payment records, and account privacy. If your question is not here, our support team can help.

We collect your name, contact details, and identity information needed to verify your account. Device data and session logs are also recorded to keep your account secure.

Transaction records linked to your account wallet are stored. The actual wallet credentials stay with the payment provider — we only see the confirmation and the amount.

Yes. Contact our support team with your account details and a deletion request. We will verify your identity first, then process the request subject to any legal retention requirements.

We do not sell your data. We share only what is necessary for payment processing and platform operations — and only with providers bound by the same data protection standards.

Data is kept while your account is active and for as long as required by applicable law. Once that period ends, records are deleted or anonymised. The exact period depends on your region.

Some details can be changed directly in your account settings. For identity documents or registered contact information, reach our support team via live chat or email to process the update.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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